The Santiago Bernabéu Stadium (Spanish: Estadio Santiago Bernabéu, [esˈtaðjo sanˈtjaɣo βeɾnaˈβew] (listen)) is a football stadium in Madrid, Spain. With a current seating capacity of 81,044,[5] it has been the home stadium of Real Madrid since its completion in 1947.[2] It is the second-largest stadium in Spain and third-largest home to a top-flight European club after Camp Nou and Westfalenstadion. (wikipedia)
Refund Policy
Unfortunately, ticket-taka.com does not have an exchange, refund or cancellation policy unless an event is cancelled entirely and not rescheduled. However, if you are unable to attend the event that has been rescheduled, you may resell your tickets on our website in order to try to recover any losses.
Event Cancellation or Postponement
If the event of a cancelled, we will automatically issue a refund for the face value of the ticket(s) and any associated fees. Refunds will be processed to the original method of payment. If the event is postponed, tickets will be valid for the new date and we will not issue a refund.
Customer Requested Refunds
Unfortunately, ticket-taka.com does not have an exchange, refund or cancellation policy unless an event is cancelled entirely and not rescheduled. However, if you are unable to attend the event that has been rescheduled, you may resell your tickets on our website in order to try to recover any losses.
Exchanges
We do not offer exchanges for tickets. If you would like to attend a different event, please request a refund for your original tickets and purchase new tickets for the event of your choice. No Shows We do not offer refunds for no-shows. Changes to this Policy We reserve the right to make changes to this refund policy at any time. The most current version of the policy will be available on our website. Contact Us If you have any questions about our refund policy, please contact us at support@ticket-taka.com We will be happy to assist you.
for 'Group Ttickets' please contact us via email: support@ticket-taka.com
Deliveries depend on the format of the ticket. These can either be regular physical tickets or in most cases, tickets tend to be released by the clubs in an electronic configuration. The most common ticket formats nowadays are either PDF files or Mobile Tickets.
PDF files are usually sent out between 24/48 hs prior to the event date for our customers to print at home at their own convenience.
Mobile Tickets are QR codes that are usually transferred 24/48 hrs before the match and, depending on the club or federation responsible to release them, our customers may be required to download an application in order to receive them and present at the stadium gates.
In both cases, specific instructions are always emailed to the buyer depending on their ticket selection.
PAPER TICKETS
I f your tickets are physical format we will be with you in contact right after purchase. all tickets are electronic unless we mention different format.
If you have not received your tickets 24 hours before the event date, please contact us during normal business hours by email:
support@ticket-taka.com
After you receive your tickets, please keep them out of the sunlight, in a cool, safe place. Please note that direct sunlight or heat can damage some tickets. Tickets cannot be replaced if they are lost, stolen or damaged.
